By Dave Martin
While attending a conference recently, a friend pointed out a session that he thought might interest me. Reading the blurb, it appeared that the sales manager of a smallish financial institution was going to unveil the sales secrets of the universe. (That’s only a slight exaggeration.)
I smiled while reading it and reflected on the dangers of overselling. Going by what the presenter was promising to accomplish in his session, I wondered if he would be wearing a cape. I figured he had to be either a magician or a superhero.
Alas, he was neither. I kidded with my friend afterwards that I felt as if I had time-traveled. Take away a few references to online banking, and it could have been 1993 in that room…….