The Woman Behind the Netflix Culture Doc

June 29th, 2013 / No Comments »

By First Round Review

In the early days of Netflix, Reed Hastings, Co-Founder and CEO, wanted Patty McCord to help write out the company’s core values. At first, they considered something standard — words like “excellence” and “respect.” Instead, McCord suggested they “write down the things we expect in people.” This simple idea led to an infamous document and philosophy now known as, “Netflix Culture: Freedom & Responsibility.” Sheryl Sandberg even called it “the most important document ever to come out of the Valley.” It’s a living set of “behaviors and skills” that the Netflix management team updated continuously and fastidiously. And it drives toward a single point: a company is like a pro sports team, where good managers are good coaches, and the goal is to field stars in every position…….